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Our recruiters thoroughly review each resume, and strive to contact each applicant individually by phone or mail within 2-4 weeks of receipt.

report writer client support specialist

Highlight

Provide support for our Health Care Information System; work closely with customers, including hospital information system staff, data analysts, consultants, and C-level staff; qualified candidates will be required to conduct a presentation for the hiring management team.

Description

As a member of our Client Services & Implementation group, your job would involve:

  • Troubleshooting and researching customer report problems as well as data mining to find information for customers
  • Writing programming code in MEDITECH's proprietary language
  • Training customers on the use of MEDITECH's internal reporting tool, as well as working with customers via phone and eMail to help resolve issues
  • Working on various group projects
  • Traveling 10-15% of the time

Some of the Unique Opportunities You'll Receive:

  • Extensive Benefits package including a remarkable 90% company-paid health and dental insurance
  • Long term stability and growth with no layoffs
  • In-house training and education sessions, including technical, management, and soft skill development
  • Advancement potential, as we only promote from within
  • A beautiful and open office environment, featuring local art
  • Opportunities to learn and work with cutting-edge technologies

Requirements

  • Experience or exposure working with personal computers, troubleshooting, researching, and solving software related issues
  • Bachelors Degree preferred; Degrees in Economics, Math, and Music have traditionally excelled in the role
  • Prior customer service experience
  • Exceptional written and verbal communication skills
  • Strong analytical and problem solving skills
  • Exceptional project management and organizational skills
  • Ability to work well independently and as part of a team
  • Strong interpersonal and presentation skills
  • Ability to multitask in a fast-paced environment

This opportunity is available at our following location(s):

MA:Framingham, Norwood, 

MEDITECH

MEDITECH develops cutting-edge software for Health Care Organizations worldwide. Help build new software technologies solutions and build a career that's right for you! Learn more about us on our website.